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Doors and openers

Garage Doors — problems, causes and costs

Most garage door trouble is balance, hardware or the opener’s safety system, not the door panel. Everything we have on garage doors: what fails, why, what it costs, and which of it you can handle without calling anyone.

Quick answerA garage door is a heavy panel held in balance by springs, guided by rollers in tracks, and moved by an opener. Failures fall into four groups: the springs and cables (dangerous, leave to a pro), the opener and its safety sensors (often a simple fix), the rollers, hinges and tracks (wear parts), and the door itself (dents, rust, rot, seals). Know which group you’re in before you call anyone.

The opener doesn’t lift the door. The springs do. The opener only guides a balanced door up and down. That’s why a broken spring stops everything, and why it’s the one repair you should never attempt yourself.

Springs and cables: don’t touch them

Torsion springs, extension springs and the lift cables hold enormous stored tension. Adjusting, unwinding or replacing them without training and the right tools can cause serious injury. If a spring is broken or a cable is frayed, leave the door closed, don’t use the opener, and call a garage door professional.

1Start here

2How garage doors fail

FailureUsual causeFirst thing to do
Loud bang, door won’t liftA broken springStop using the opener and call a pro. Don’t try to lift it by hand.
Door reverses or won’t closePhoto eyes blocked, dirty or out of alignmentClear the path, wipe the lenses, and line the sensors back up
Grinding, shudder or loud travelWorn rollers, dry hinges, or an aging opener driveInspect rollers and hinges; lubricate moving parts per the maker
Frayed cable or a gap at one sideCable wear at the bottom drumLeave the door closed and call a pro
Drafts, water, dust at the bottomA hard, cracked bottom seal or a heaved slabReplace the seal; check whether the slab has moved
Dents, rust or rotHail, wind, water at the bottom sectionDocument storm damage; repair or replace the affected section
A single-storey house with a closed sectional garage door facing a concrete driveway
Photo by Brian Wangenheim on Unsplash.
Spring broken or cable frayed?Leave the door closed and talk to a local garage door pro. This is not a DIY repair.
877-360-4657

3Problems by age of home

The same door problem shows up differently depending on when the house and garage were built. Find your era below.

Homes built before about 1940

Homes built roughly 1940 to 1980

Homes built roughly 1980 to 2000

Homes built since 2000

Any age of home

4What garage door work costs

The price moves with what failed: springs and cables, rollers and hinges, the opener, or door sections. It also depends on the door’s size and weight, whether it is insulated, how many springs it uses, and whether parts are still made for it. Opener work and sensor fixes are often small. Spring and cable work is always a pro job.

Garage doors cost: what to expect and what to skip

5Garage door FAQ

Can I replace a garage door spring myself?

No. Springs and cables hold enormous stored tension and can cause serious injury. Leave spring and cable work to a trained garage door professional.

Why does my door go back up as it closes?

Usually the photo-eye sensors near the floor are blocked, dirty or knocked out of line. Clear the path, wipe the lenses, and re-aim them until the indicator lights are steady.

My door is noisy. Does it need replacing?

Usually not. Noise most often comes from worn rollers, dry hinges or an aging opener drive. Those parts can be serviced or replaced on their own.

Is hail damage to a garage door covered by insurance?

Damage from a specific storm may be. Photograph dents with the date before repairs, and mention the door when the roof is inspected.

Written by Jaylan Jones. I Like To Exterior Services earns a referral fee when a call connects to a contractor. See our business-model disclosure.

877-360-4657